Sony Consumer Electronics Support
Here are some quick steps you can take to answer your question:

Please note that our Sony Electronics/Sony Mobile contact centre services will be closed on the 24th and 25th of February due to system upgrading. As a result of this, there will be no support via Phone, email or Chat on these days; we will resume operations on 26th February.

For assistance during this period, please visit our Sony Support or use our Chatbot for self-service support.

There will be no impact to Sony PlayStation support.

We appreciate your patience and understanding.

Sothai QR code Live Chat Support
Sony Electronics Live Chat
Chat with our support team if you have a query relating to your TV, Camera, Audio Device or Accessory

Hours of operation:
7 days a week: 0900 – 1800 AEST

Sothai QR code Chatbot Support
Sony Electronics Bot Chat
Our automated chatbot is available for self-service support.
Hours of operation: 24 hours a day,
7 days a week
Sothai QR code Phone Support
Sony Electronics
Call our support team if you have a query relating to your TV, Camera, Audio Device or Accessory
Hours of operation:
7 days a week: 0900 – 1800 AEST
Sony PlayStation
Call our support team if you have a query relating to your PlayStation, PSN account or Accessory
Hours of operation:
Mon-Fri: 1030 - 1900 AEST
Sony Mobile
Call our support team if you have a query relating to your Mobile phone or Accessory
Hours of operation:
Mon-Fri: 0900 - 1700 AEST

Sothai QR code Contact Us Web Forms

Sony Electronics General Query
Email us if you have a general enquiry relating to your TV, Camera, Audio Device or Accessory
Sony Electronics Repair Request
Email us if your TV, Camera, Audio Device or Accessory requires troubleshooting or a repair
Sony Broadcast, Business & Government Enquiries
Sony PlayStation
Email us if you have an enquiry relating to a PlayStation, PSN account or Accessory
Other Sony Contacts
Get support from other Sony Companies
Sony Playstation Logo
Sony PlayStation
 Website
Sony Music Logo
Sony Music
 Website
Sony Pictures Logo
Sony Pictures
 Website
Common Support Links
Support Community
A place where you can find solutions and ask questions
Warranty & Repair Information